Annual Report

We give people confidence and security, we make people’s lives better by helping them to fulfil their dreams and aspirations.
We are building one of the best financial companies in the world, and our success is based on our employees’ professionalism, harmony and happiness.

— Sberbank's Mission*

>> Dear Shareholders,
Sergey Ignatiev Chairman of the Supervisory Board

Despite turbulence in the global financial markets, 2011 was marked by a rapid expansion of loan portfolios and significant profit in Russia’s banking sector, with Sberbank setting the pace.

Sberbank fully recognises its responsibility to clients, shareholders and investors. Guided by responsible business ethics, the Bank successfully expanded into new markets, launched new products and implemented the latest technologies.

I am certain that important milestones for Sberbank such as the integration of Troika Dialog and expansion into markets in Central and Eastern Europe will serve as a powerful stimulus to drive Sberbank’s successful development in 2012.

Sergey IgnatievChairman of the Supervisory Board
>> Dear Shareholders, Clients and Partners,
Herman Gref CEO and Chairman
of the Management Board

Throughout 2011, in the face of great uncertainty in the financial markets, Sberbank continued to successfully implement its development strategy. This sent a clear signal to the Bank’s shareholders, clients, employees and partners that we are very serious in our intention of becoming one of the world’s leading financial institutions.

Last year we focused heavily on boosting the quality of customer service, improving internal processes and introducing new technologies. The Bank took a number of important decisions regarding the Group’s development and expanding the geography and structure of our operations. We also continued with ongoing initiatives to develop our employee motivation and training system.

more
Herman GrefCEO and Chairman
of the Management Board

 

*Sberbank's Development Strategy up to 2014, 2008

    History

My Annual Report

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